Director of Operations

Title: Director of Operations

: Keyhorse Capital, an initiative of Kentucky Science and Technology Corporation (KSTC)

Reports to: Managing Partner, Keyhorse Capital

An initiative of the Kentucky Science and Technology Corporation (KSTC), Keyhorse Capital is a seed-stage venture capital firm supporting a thriving community of entrepreneurs willing to go the distance to build and grow innovative companies in Kentucky. We leverage our network of founders, investors, advisors, entrepreneur support organizations, universities, and enterprise partners to help our portfolio companies grow. We work in partnership with the Kentucky Cabinet for Economic Development on behalf of the state’s evergreen “Kentucky Enterprise Fund” and help lead venture development for the Commonwealth.

KSTC is a statewide independent and innovative non-profit and leader in developing and managing creative initiatives in education, entrepreneurship, and economic competitiveness.

Our History
For twenty years, we've focused our work at Keyhorse on funding and investing in over 300 Kentucky-based companies, providing capital that helps founders achieve their big vision. However, there's still work to do to shorten the path to capital access. We've learned that investors, ourselves included, must meet founders where they are and evolve with them. Funding needs to be more accessible so founders can move faster and build impactful businesses. We are reinforcing our platform and expanding our team so founders can engage with us directly, learn more, and apply for investment with as little friction as possible. We hope to provide founders more visibility into our process and shorten their path to find funding, allowing us to continue investing in their big ideas.

Our Portfolio
For our primary vehicle, the “Kentucky Enterprise Fund”, we have invested $38M in 167 Kentucky-based founders and manage an active portfolio of 74 companies.

The Role
The Director of Operations is responsible for scaling and executing our venture operations and platform strategy at Keyhorse Capital. Platform includes managing portfolio company communications, events, content creation, building network/community, designing portfolio support services, and building internal & external tooling. Venture operations includes researching and implementing best practices for operations, identifying and implementing best-in-class tech and tools for day to day operations, identifying and onboarding best in class service providers, and aiding in firm brand development through marcomms efforts. This role is a generalist role, and if you're a previous startup founder or early employee who's been through the high and lows of startup life, developed a brand, built community, connected people, managed business development, and many other responsibilities that come from working at startups, we'd love to talk to you.

What you'll be doing alongside our team:

Network Cultivation and Growth
Keyhorse has a strong network of founders, investors, ESOs, enterprise companies, universities, and other stakeholders that you'd be responsible for curating, managing, and growing. Currently, much of our engagement with these stakeholders is ad-hoc, but we know there's a better way to meaningfully activate their superpowers with the support of a Platform Ops professional. We're counting on you to grow and activate our network!

Portfolio Support
Keyhorse Capital has more than 70 active investments; you and your team will be charged with fielding and fulfilling requests and inquiries regularly. You'll manage our CRM and other software solutions to address founder needs.

In this role, you'll establish direct relationships with our Portfolio founders and build a deep understanding of their businesses and general needs in order to find and give and/or connect them with the relevant advice and support they need.

You'll work to cultivate, manage, and leverage networks + services to help elevate our portfolio companies. Examples include:

You'll also work to explore and implement new ways to meaningfully engage and support portfolio companies, i.e., developing and executing an event strategy for joint events with founders, partners, customers, experts, investors, etc.

Communication and Marketing Support
You will aid the team in developing social and long-form content to "share the wins," announcing portfolio company news and Keyhorse updates. You'll also be the central point of contact for many portfolio companies, sharing updates and resources with them, as well as curating portfolio company updates for us to cross share and amplify. Additionally, you'll work with the Keyhorse Capital team as well as the broader KSTC team, network, and founders to develop thought leadership content that elevates entrepreneurship.

MarComms activities you will lead are as follows: 

You will lead internal operations of the firm to include development of strategy, initiatives, and execution of key operations functions to help our firm continue operating in accordance with industry best practices. Some high level key responsibilities are as follows:

Establish organizational best practices to include:

‍Maintain all current project management, data and CRM solutions, and similar tech stack solutions utilized for venture firm operations.

Continuously research and keep a pulse on the industry to identify best in class service providers and audit existing providers to determine best fit for firm needs.


Our Team & Approach
We're a small team, and we work well remotely. You'll be coming in as a core team member to help elevate our impact. We work as peers and collaborators and have a founder-first mentality, which has allowed us to garner a founder-friendly reputation that we focus on maintaining. Together, we're working to develop a thriving innovation economy propelled by emerging entrepreneurs to help garner $1B in AUM across our region in the next ten years.

What's in it for you?
Opportunity to be a part of building the next level of an established venture firm.

You will have access, flexibility, and the ability to learn about all aspects of venture capital investing and post-investment support.

A chance to work alongside a small team of former operators turned venture professionals with more than ten years of venture experience, track record, and experience working across all aspects of venture.

The position location is flexible and may be based in or near Louisville, Lexington, or Northern Kentucky with the ability to work remotely. Due to Keyhorse Capital and KSTC’s headquarters being in Lexington and the statewide nature of our client and customer base, the position may require some travel to stakeholder locations, predominantly in Kentucky.

As Keyhorse Capital is an initiative of Kentucky Science and Technology Corporation (KSTC), you will be employed by KSTC.

KSTC is an equal opportunity employer and offers a competitive salary and benefits package.

To apply, please fill out this form. Applications are now being accepted and will be processed as they are received, with screening for interviews beginning immediately.